On
September 11, contributors to various media found it difficult
to put into words what happened earlier that morning. I too
experienced the same struggle as a contributing writer for TCNJ's
online magazine unbound.
However, all those involved in the various facets of media united
the country in its time of distress with current information
and soothing tones. As Terry Jackson, of AMI Specials' The
Day That Changed America, wrote in reference to news reporters
and anchors, "At a time when panic could have overcome
us, they soothed us. At a time when horror was slowly turning
to rage, they were the voices of passion. A passion tempered
with calm." Although I am often a critic of the careless
and callous way the media handles crisis situations, I found
myself oddly reassured by the CNN reporters that I watched for
literally an entire day.
"Although I am often a critic of the careless
and callous way the media handles crisis situations,
I found myself oddly reassured by the CNN reporters
that I watched for literally an entire day."
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However,
some are cynical of the power of media coverage. The morality
of journalists has particularly been questioned, especially
in wartime. The current issue of morality relates to exposure
of military strategy. National Public Radio (NPR) reporters
in Afghanistan and the Middle East are instructed to report
the presence of any US military forces. "The game of
reporting is to smoke 'em out," NPR Senior Foreign Editor
Loren Jenkins said. This debate over journalistic ethics has
existed for years. Yet, Brent Baker of Media Research Center,
responsible for monitoring press coverage of the war, felt
that current war coverage has surpassed his expectations by
respecting rules and not endangering the military.
Throughout
the days following the "Attack on America," regular
television programs were interrupted with hourly coverage
of breaking news and magazine layouts were restructured to
include detailed written documentation of the attacks. Thousands
of Americans, including myself, rushed to buy special editions
of Time and People Weekly to hold as remnants
of this historical yet tragic event. Still, each medium handled
their coverage in a professional demeanor.
Often,
those we regard as outspoken on TV fought for their words
that Tuesday. As reporters worried about their own families,
they rushed to "ground zero" to relay breaking news.
However, many of these reporters, regardless of their location,
succumbed to their human reaction at many points in their
coverage. CNN medical correspondent Elizabeth Cohen was one
of the reporters to share this human face with the public
yet maintain her integrity as the link between the public
and the news. For four days, Cohen interviewed desperate family
members and friends allowing them to share their words about
missing loved ones. Some held up pictures while others told
their tales. As I watched her interrupt repetitive news anchor
gibberish, I often saw tears streaming down her face. It was
the first time that I had ever seen a reporter shed emotion
and regard the victims as higher than the news. Three weeks
later, Cohen appeared on The Oprah Winfrey Show where Winfrey
referred to her as "the link to hope." Cohen responded,
"I was the conduit. These people had the message, and
I was just the way that they told the world." Earlier
in the interview, she spoke of what she felt was her responsibility
as a journalist. She told Winfrey:
"We
found these families who were just clutching photos. And I
started thinking: 'These are the people.'
Unlike other
tragedies where you have bloody bodies running out, there
were no live people left after this tragedy to talk to. I
think sometimes when people have died, other people don't
know what to say. And you can't write that letter. I had to
say something to those people- any kind of human contact is
so important for someone who is grieving like that (News Reporters'
Personal Stories)."
Rather
than worrying about beating out the other networks, Cohen
was instead concerned with providing comfort to the grieving
families.
While
Cohen reported from "ground zero," news anchor Paula
Zahn held down the fort on the set. Starting her new job early,
Zahn became another soothing voice for concerned and frightened
viewers. Also in an interview with Winfrey, Zahn said, "My
challenge was even greater as a journalist, because this was
happening in my own backyard." She continued, "It
is extremely painful to take part in this coverage. You can
see when we interview people, their pain exposed so vividly
on the air. I'm a mother, I'm a journalist, I'm an American;
I'm all of those things, and it really complicates your job
when you have all these things come into play." This
illustrates the struggles of TV journalists to comprehend
the events when confronted with conflicting information and
forced to make sense of it on the spot. For some reports,
the events were happening too close to home. This impacted
their reporting as well as their demeanor resulting in the
display of their human side, something we as viewers do not
usually witness.
"Although
reporters were criticized for leaking inaccurate information,
it is my belief that their carelessness was the result
of desperately finding answers for Americans rather
than being the first to report on breaking news for
the purposes of increased ratings."
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While
the TV news focused on the current aspects of the war on terrorism,
editors and writers at magazines were hard at work creating
tributes to those whose lives were lost. They were busy compiling
photographs, testimonies, visual transformations, and facts
to tactfully record this historical moment and the repercussions
that will last a lifetime. Popular magazines such as People
Weekly and Time devoted an entire issue to the events. The
September 24th issue of the former included nearly 100 pages
of personal accounts revealed from a variety of sources ranging
from firefighters, to oil brokers at the World Financial Center
across the street from the WTC, to Pope John Paul II. Likewise,
gripping photographs, an hourly account of the attacks, and
an illustration of the paths of destruction in conjunction
with a single multi-page article written by Nancy Gibbs comprised
the September 11th issue of Time. Yet no advertisements appeared
anywhere in this magazine. We have learned that advertising
is how a magazine succeeds. Time was truly making a statement
when it omitted advertisements. Yet Gibbs wrote the most quintessential
statement, "On a normal day, we value heroism because
it is uncommon. On Sept.11, we valued heroism because it was
everywhere." This issue was a tribute to the heroism
of all those involved, a rarity in the industry.
This representation
of the events in the various media illustrate the agenda setting
theory which states that journalists have the ability to tell
its audience what to think about but don't tell them what
to think. According to our text, there are two types of agenda
setting. The first type involves the flow of information from
one news organization to another. In recent coverage, media
organizations collaborated to gather information for concerned
Americans. This information was in turn relayed to audiences
who were able to draw their own conclusions. This is the second
type of agenda setting which states that information flows
from a news organization to the audience.
Although
reporters were criticized for leaking inaccurate information,
it is my belief that their carelessness was the result of
desperately finding answers for Americans rather than being
the first to report on breaking news for the purposes of increased
ratings. Reporters, for once, seemed human. And that made
me proud. As I wrote in my account "The Day America Was
Under Attack," "Neither reporters nor Mayor Rudy
Giuliani of NYC himself were certain of how many deaths to
expect. One thing was certain, however. The city would not
sleep tonight." More importantly, neither would the reporters.
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